Jet2 Travel Insurance Review

Jet2 Travel Insurance Review

Reviewed by:

With worldwide pandemics an the increasing possibility , choosing the right Travel Insurance have never been more essential. The wrong choice now could have disastrous repercussions if you have to claim whilst abroad.

Comparing numerous policy terms and conditions can be daunting as well as time consuming. Our independent rating and review highlights the important points we think you should know about when choosing your next travel insurance policy.

Once you have read this review of Jet2Insurance and compared polices using our unique search facility, you will have all the information you need to make an informed choice.

Who are Jet2 Travel Insurance

Jet2 is a well known holiday and airline provider, who were awarded best short haul airline three years in a row at the Globe Travel Awards. Jet2insurance.com their travel insurance arm, is a trading name of Jet2.com Limited. Jet2 are an Appointed Representative of ROCK Insurance Group. Rock Insurance Group include Brands such as Big Blue cover, MRL and Insurefor.  Rock Insurance Group's registered company number is 04255878, they are authorised and regulated by the Financial Conduct Authority, FCA number 300317.

All Travel Insurance benefits are provided by Europe Assistance SA, regulated by the French Insurance Code.

With a 5 day single trip policy starting from £12.00, children insured free of charge and three levels of cover to choose from, not to mention free winter sports cover with every annual policy.

How to Buy Travel Insurance from Jet2Insurance

Click on the website link to go directly to the insurance providers website. Visit Jet2Insurance's Website and Get a Quotation direct

How Jet2 Travel Insurance 's Policies have been ranked using our star rating formula?

Click on the white bars on the right side of the policy boxes below. Expand the content to view star ratings of all policies offered by Jet2Insurance.

Single Trip Policy Ratings Click to Expand

We have reviewed 3 Single Trip Policies from Jet2 Travel Insurance. They are - Super Plus - Super - Essential. We have rated these as follows:-

Rating for Single Trip Super Plus:

Rating for Single Trip Super:

Rating for Single Trip Essential:

Jet2 Single Trip Insurance Review

Backpacker Policy Ratings Click to Expand

found no policies available for this section.

Jet2 Backpacker Insurance Review

Annual Policy Ratings Click to Expand

We have reviewed 3 Annual Policies from Jet2 Travel Insurance. They are - Super Plus - Essential - Super. We have rated these as follows:-

Rating for Annual Super Plus:

Rating for Annual Essential:

Rating for Annual Super:

Jet2 Annual Insurance Review

Longstay Policy Ratings Click to Expand

found no policies available for this section.

Jet2 Longstay Insurance Review
  • Five star policies cover all Primary (core) sections and all Secondary sections under a travel policy.
  • Cancellation cover is above the level of the market average
  • Other Core Sections of cover are either at or above the levels of the market average.
  • Secondary sections of cover are either at or above the levels of the market average.
  • Five star policies provide additional cover benefits over and above standard policies.
  • Five star policies include scheduled airline and/or end supplier failure as standard.
  • Five star policies include natural catastrophe cover, either as standard, or as an option.
  • Premiums are the most competitive in relation to the cover provided.
  • Have clear and consumer friendly, policy wording and explanations of cover.
  • The alcohol exclusion is more customer friendly than the market average.
  • The standard excess is below the level of the market average.
  • Four star policies cover all Primary (core) sections and all Secondary sections under a travel policy.
  • Four star policies have cancellation cover at or above the market average.
  • Four star policies may have a maximum of one core and one secondary section, or two secondary sections of cover lower than the market average or the excess may be above the market average.
  • Four star policies may provide additional cover benefits.
  • Four star policies may not automatically include cover for scheduled airline or end supplier failure.
  • Premiums are competitive in relation to the cover provided.
  • Have clear and consumer friendly policy wording and explanations of cover.
  • Three star policies cover all Primary (core) Sections, but may not offer baggage and money cover as standard.
  • Three star policies have some core covers lower than the market average, or up to one secondary sections of cover missing.
  • Three star policies may have some secondary covers lower than the market average.
  • Three star policies may not provide scheduled airline/end supplier failure cover, or only offer it as an option.
  • The Insurer, may not provide quotations across the full range of scenarios tested.
  • The standard excess may be higher than the market average.
  • Two star policies generally provide cover that is below the market average and/or have Primary (core) and Secondary sections of cover missing from their policies.
  • Two star policies may not offer baggage/money cover.
  • Premiums tend to be much lower than the market average due to the low levels of cover provided.
  • The Standard Excess is higher than the market average.
  • The Insurer may not provide quotation across the full range of scenarios tested
  • Policy wordings may not be as consumer friendly as other Insurers

Key Points you need to know about Jet2Insurance's policy wording

1. What is the age/classification of a child on the policy?

Your dependents who are under the age of 18 and in full time education

2. What are the policy age limits?

At time of purchase:-

85 or under for Single Trip

70 or under for Multi Trip

3. What are the policy Trip Duration limits?

Single Trip: Up to a maximum of 365 days.

Single Trip with Winter Sports Cover: Up to a maximum of 365 days including Winter Sports Cover.

Annual Multi-Trip: Any number of trips in the policy year, but limited to 31 days duration per trip. Winter Sports Cover included.

4. What are the options for Winter Sports cover?

Winter Sports can be purchased by anyone up to the age of 60. It can be added to any single trip policy and is included free of charge on all annual travel policies up to a maximum of 21 days in any twelve month period.

The policy covers 18 different winter sport activities (see policy for more details) This includes off-piste skiing and snowboarding, but only if you are accompanied by a qualified instructor or guide.

5. What is classed as a family and how many people can be quoted for?

A policy may be taken out by an individual, a couple or a family.

Family means a single parent / grandparent or two parents / grandparents travelling together with up to ten children (under 18 years) and non-related children who are travelling as part of a family group.

A policy may also be taken out by a group of up to twelve un-related individuals. Note that there is no discount in the premium for doing so.

6. What are the policy rules on reciprocal health agreements (EHIC, Medicare)?

EHIC not mandatory but advised, if travelling to the EU. Medicare is required if travelling to Australia.

7. What is covered under Sports and Activities on the policy?

Sports and Activities are split into 4 Tables (A to D) There are only 36 activities included as standard in Table A, with some * starred activities excluding Personal Liability. Tables B to D are offered subject to paying an additional premium.

It is important that you check the list of activities before purchasing your travel insurance to ensure you are covered.  If you are unsure, it’s a good tip to gain approval in writing from your insurance provider.

8. What are the policy Alcohol Exclusion terms?

Policy states the Insurer shall not be responsible claims where “your suicide, deliberately injuring Yourself, being under the influence of alcohol or drugs (unless prescribed by a doctor), alcoholism or other alcohol related illnesses, drug addiction, solvent abuse, self-exposure to needless danger (unless You are trying to save someone’s life). “

9. Does the policy cover Scheduled Airline Failure or Financial Failure?

Not Covered under this Policy.

10. Does the policy cover Pre-Existing Medical Conditions and can I get a quote online?

Pre-existing medical conditions are excluded under this policy. They can be added but you will need to contact the medical screening helpline.

You are not covered in the event of a failure to obtain any recommended vaccines, inoculations or medications prior to your trip departure.

11. What are the policy rules on travelling when pregnant?

Sections for Cancellation, Curtailment and Sports & Activities, state: “Claims arising from normal pregnancy are excluded. Insurance Provider states “claims arising directly or indirectly from normal pregnancy, without any accompanying, injury, illness or complication. This section is designed to provide cover for unforeseen events, injuries and illness and normal childbirth would not constitute an unforeseen event.”

Personal Accident Section states, “you are not covered for any claims arising directly or indirectly from pregnancy”.

12. Will I be covered if I want to do Manual Work or Bar Work or other work while I am on holiday?

Manual Work of any kind is specifically excluded under the policy, though under exclusions Bar Work and Nursing are not considered Manual Work.  The policy defines Manual Work as “Physical labour involving the use of tools or machinery or exposure to risk that could give rise to Your bodily injury or illness (nursing and bar-work are not considered to be manual work).”

We would recommend that anyone planning to work obtains written permission from their Insurance Provider that it is covered under their policy.

13. What are the requirements, if I need to claim for lost, damaged or stolen baggage?

Whilst there is no mention of requirements for receipts in the baggage section, there is a general requirement for receipts throughout the policy to support claims.   Therefore:-

We strongly recommend that it would be sensible to keep receipts of any new clothes/property purchased for your holiday; and additionally, any valuation for items that are of value, but you don’t have an original receipt. If in doubt as to whether you have cover for a specific item, please contact the Insurance Provider for clarification prior to taking out insurance.

14. What does the policy cover in the event of war, terrorism or cyber attack?

You are not covered in respect of any act of terrorism; this exclusion will not apply to Personal Accident Section or Medical Emergency and Repatriation Expenses Section provided that the Insured Person suffering personal accident injury or illness has not participated in or conspired in such activities

15. Does the policy cover natural disaster or catastrophe before and during my holiday?

Not Covered under this policy.

16. Do I have to be a UK resident to be covered under this policy?

This policy is only available to you if you are permanently resident in the United Kingdom and have registered with a Medical Practitioner in the United Kingdom.

Jet2Insurance's Mystery Shopping Ratings

That's Insurance have spent some time mystery shopping on jet2-travel-insurance-review's website. The policy wording, website, customer service/buying process have been carefully reviewed and each section awarded a user friendly score, which you can see below.

Policy wording - Marks are awarded for Layout, Readability ,Terminology, Communication and Appropriate information.

Website - Marks are awarded for Layout/Navigation, Access to important information e.g. policy wordings, Clear Explanation/Comparison of policies, including limitations, Frequently asked questions.

Customer Service – Marks are awarded for the Buying process, Customer Service, Clear Quotations, Access to important information/Comparison of quotes.

The scores have been calculated as an overall percentage and shown on the three gauges. You can see how Jet2 compares to the industry average. The higher the percentage the better the company performs in each area.

Policy Wording

(layout, readability, terminology)

Awaiting user friendly score

Website

(layout, navigation, access to information)

Awaiting user friendly score

Customer Service

(clear quotes, buying process, customer service)

Awaiting user friendly score

Pro's and Con's for Jet2 Policies

We've highlighted Pro's and Cons for Jet2, click on the white bars on the right side of the boxes below. Expand the content to view pros and cons of all policies offered by Jet2Insurance.

  • Kids go free with Jet2insurance
  • Free Winter sports cover on all annual multi trip policies
  • A single trip policy may be taken our for up to 12 months
  • No cover for scheduled airline or end supplier failure
  • No facility to underwrite medical conditions online at the point of sale (you need to contact the medical screening helpline)

What Cover do Jet2 policies offer.

We've listed below cover levels for policies offered by offered by To scroll through all policies, click on the arrows on the left and right of policy name section.

Policy Name Insurance Provider

  • PolicyName & Policy Type

    Essential

    Annual

    Super

    Annual

    Super Plus

    Annual

    Super Plus

    Single Trip

    Super

    Single Trip

    Essential

    Single Trip

Primary Cover toggle

  • Policy Excess
    Policy Excess

    200

    175

    125

    125

    175

    200

  • Medical Expenses
    Medical Expenses Explanation
    Cover Type Icon

    5,000,000

    5,000,000

    10,000,000

    10,000,000

    5,000,000

    5,000,000

  • Cancellation
    Cancellation Explanation
    Cover Type Icon

    750

    1,750

    3,500

    3,500

    1,750

    750

  • Curtailment
    Curtailment Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Personal Accident
    Personal Accident Explanation
    Cover Type Icon

    5,000

    10,000

    30,000

    30,000

    10,000

    5,000

  • Baggage
    Baggage Explanation
    Cover Type Icon

    750

    1,000

    2,000

    2,000

    1,000

    750

  • Single Article Limit
    Single Article Limit Explanation
    Cover Type Icon

    200

    200

    200

    200

    200

    200

  • Valuables Limit
    Valuables Limit Explanation
    Cover Type Icon

    200

    200

    200

    200

    200

    200

  • Personal Money
    Personal Money Explanation
    Cover Type Icon

    300

    400

    500

    500

    400

    300

  • Personal Liability
    Personal Liability Explanation
    Cover Type Icon

    1,000,000

    1,000,000

    1,000,000

    1,000,000

    1,000,000

    1,000,000

  • Legal Expenses
    Legal Expenses Explanation
    Cover Type Icon

    5,000

    10,000

    15,000

    15,000

    10,000

    5,000

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Golf
    Golf Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Scheduled Airline Failure
    Scheduled Airline Failure Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Cash Limit
    Cash Limit Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

Secondary Cover toggle

  • Personal Accident
    Personal Accident Explanation
    Cover Type Icon

    5,000

    10,000

    30,000

    30,000

    10,000

    5,000

  • Personal Money
    Personal Money Explanation
    Cover Type Icon

    300

    400

    500

    500

    400

    300

  • Hospital Benefit
    Hospital Benefit Explanation
    Cover Type Icon

    150

    250

    500

    500

    250

    150

  • Emergency Dental Treatment
    Emergency Dental Treatment Explanation
    Cover Type Icon

    100

    150

    200

    200

    150

    100

  • Burial or Cremation
    Burial or Cremation Explanation
    Cover Type Icon

    1,500

    1,500

    1,500

    1,500

    1,500

    1,500

  • Baggage Delay
    Baggage Delay Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Delayed Departure
    Delayed Departure Explanation
    Cover Type Icon

    0

    250

    400

    400

    250

    0

  • Missed Departure
    Missed Departure Explanation
    Cover Type Icon

    150

    300

    400

    400

    300

    150

  • Kennel/Cattery
    Kennel/Cattery Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Hijack/Kidnap
    Hijack/Kidnap Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Financial Failure
    Financial Failure Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Natural Disaster
    Natural Disaster Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Withdrawal of Services
    Withdrawal of Services Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Concierge Cover
    Concierge Cover Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Gadget Cover
    Gadget Cover Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Wintersports
    Wintersports Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Business
    Business Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Cruise
    Cruise Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Car and Home Excess
    Car and Home Excess Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Search and Rescue
    Search and Rescue Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Mugging
    Mugging Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Scheduled Airline Failure
    Scheduled Airline Failure Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

  • Cash Limit
    Cash Limit Explanation
    Cover Type Icon

    0

    0

    0

    0

    0

    0

Optional Cover toggle

  • Kennel/Cattery
    Kennel/Cattery Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Financial Failure
    Financial Failure Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Natural Disaster
    Natural Disaster Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Concierge Cover
    Concierge Cover Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Gadget Cover
    Gadget Cover Explanation
    Cover Type Icon

    Y

    Y

    Y

    Y

    Y

    Y

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Golf
    Golf Explanation
    Cover Type Icon

    Y

    Y

    Y

    Y

    Y

    Y

  • Wintersports
    Wintersports Explanation
    Cover Type Icon

    Y

    Y

    Y

    Y

    Y

    Y

  • Business
    Business Explanation
    Cover Type Icon

    Y

    Y

    Y

    Y

    Y

    Y

  • Wedding
    Wedding Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Cruise
    Cruise Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Car and Home Excess
    Car and Home Excess Explanation
    Cover Type Icon

    Y

    Y

    Y

    Y

    Y

    Y

  • Search and Rescue
    Search and Rescue Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

  • Mugging
    Mugging Explanation
    Cover Type Icon

    N

    N

    N

    N

    N

    N

Jet2Travel Insurance

Sample Quotes from Jet2Insurance.

Listed below are some Sample Quotes offered by Jet2Insurance

Top Picks

Insurance Provider

Excess

Primary Cover

Guide Price

Single Trip

Europe

Individual

Age: 18 - 29

Trip Days: 21

Jet2 Travel Insurance Review
Product Rating

Experience Rating

Super

175

Medical Expenses 5,000,000

Cancellation 1,750

Missed Departure 300

Delayed Departure 250

Baggage 1,000

Personal Accident 10,000

Personal Liability 1,000,000

Legal Expenses 10,000

Single Trip

Worldwide (Excluding USA & Canada)

Family

Age: 40 - 49

Trip Days: 21

Jet2 Travel Insurance Review
Product Rating

Experience Rating

Super Plus

125

Medical Expenses 10,000,000

Cancellation 3,500

Missed Departure 400

Delayed Departure 400

Baggage 2,000

Personal Accident 30,000

Personal Liability 1,000,000

Legal Expenses 15,000

Annual

Worldwide (Excluding USA & Canada)

Individual

Age: 65 - 70

Trip Days: 365

Jet2 Travel Insurance Review
Product Rating

Experience Rating

Super Plus

125

Medical Expenses 10,000,000

Cancellation 3,500

Missed Departure 400

Delayed Departure 400

Baggage 2,000

Personal Accident 30,000

Personal Liability 1,000,000

Legal Expenses 15,000

Annual

Europe

Individual

Age: 30 - 39

Trip Days: 365

Jet2 Travel Insurance Review
Product Rating

Experience Rating

Super

175

Medical Expenses 5,000,000

Cancellation 1,750

Missed Departure 300

Delayed Departure 250

Baggage 1,000

Personal Accident 10,000

Personal Liability 1,000,000

Legal Expenses 10,000

Jet2Travel Insurance