Citybond Travel Insurance Review

Citybond  Travel Insurance Review

Citybond Travel Insurance Review

Citybond Travel Insurance Review, Who are Citybond ? Who underwrites their policies? What Policies do Citybond offer and what Important Information should you know when thinking of buying a policy? Read on to find out.

About Citybond Travel Insurance

Citybond were formed in 1983 and are a leading specialist travel insurance provider. All policies are administered and underwritten by Cigna Europe Insurance Company SA. They are registered in Belgium and subject to prudential supervision of the national bank of Belgium and the financial services and markets authority in Belgium.Citybond also own the following travel sites,Topdog Travel Insurance,Spectrum Travel.

Citybond Travel Insurance Policies are Underwritten By MAPFRE Insurance

Travel Policies offered by Citybond Travel Insurance

Click on the blue bars on the right side of the Policy Type Bar to expand and view all policies offered by Citybond Travel Insurance. Find That's Insurance Star Ratings plus key information relative to those policies; for example age limits, trip durations and winter sports options.

If you would like more detailed information in relation to Policy Terms and Conditions, please refer to the Important Notes section below, where we have extracted key information from what is normally a very long policy wording document.

Single Trip Insurance Policy Click to Expand

  • The single trip policy provides cover for up to 100 days. There is no upper age limit and there is the option to cover medical conditions. They offer three levels of cover economy, premier and supreme.
  • We have rated the policies as follows: The Supreme Policy FIVE STARS, the Premier Policy THEE STARS and the Economy Policy TWO STARS.
Read the Full Policy Type Guide Here

Thats Insurance Rating for Supreme:

Thats Insurance Rating for Premier:

Thats Insurance Rating for Economy:

Backpacker Insurance Policy Click to Expand

  • This is for travellers between the ages of 16 and 45. The maximum trip duration is 18 months and the policy allows for temporary returns home. There are two levels of cover economy and premier and both cover over 120 sports.
Read the Full Policy Type Guide Here

Thats Insurance Rating for Young Traveller Premier:

Thats Insurance Rating for Young Traveller Economy:

Annual Insurance Policy Click to Expand

  • This policy provides unlimited trips with a single trip lasting a maximum of 50 days (35 days if you are over 66 years of age). You can purchase an annual policy right up to the age of 85.

Thats Insurance Rating for Economy:

Thats Insurance Rating for Premier:

Thats Insurance Rating for Supreme:

Longstay Insurance Policy Click to Expand

  • The maximum age for this policy is 75 and the maximum trip duration is 12 months for premier cover and six months for the economy cover.

Thats Insurance Rating for Premier:

Thats Insurance Rating for Economy:

Important Information on Citybond Travel Insurance's Policy Wording

What is age/classification of Child?

Your dependents who are under the age of 18, living at home with you or in full time education

Age Limits?

At time of purchase:-

No Maximum Age for Single Trips - (at the date of purchase of the insurance).

Aged 85 for Multi Trip - (at the date of purchase of the insurance).

Aged 70 for Longstay - (at the date of purchase of the insurance).

Aged 45 for Backpacker(Young Traveller) - (at the date of purchase of the insurance).

Aged 70 if Wintersports is added. - (at the date of purchase of the insurance).

Trip days limits

50 days for each insured person up to and including 65 years of age. This is extendable up to 100 days upon payment of an additional premium.

  • 35 days for each insured person aged between 66 and 85 years of age inclusive. This is not extendable.
  • Winter Sports cover may be included up to 17 days during the period of insurance for each insured person aged up to and including 70 years of age upon payment of the appropriate premium.
  • For each insured person aged 75 years and under, the maximum trip duration is 100 days.
  • For each insured person aged 76 years and over, the maximum trip duration is 31 days.
  • Stop overs during your travel to/from your destination country if travelling worldwide are limited to 72 hours for Backpacker/Longstay Policies detailed in the geographical area.  All other policies are limited to 24 hours.

No of persons covered, family/ group?

Group - no limit on individuals.

Family means “means up to two adults and any number of their children, step children, foster children or grandchildren aged under 18. Each insured person is covered to travel independently.”.

Reciprocal Health Agreements?

EHIC strongly advised but not mandatory if travelling to the EU. You must enrol in Medicare if travelling to Australia.

Sporting Activities, what’s included?

There is a list of over 100 activities covered as standard. Additional activities can be covered after payment of the appropriate additional premium. Some activities are * starred as excluding Personal Liability and Personal Accident.

It is important that you check the list of activities before purchasing your travel insurance to ensure you are covered.  If you are unsure, it’s a good tip to gain approval in writing from your insurance provider.

Alcohol Exclusion, Terms?

Policy states the Insurer shall not be responsible claims where “You drinking too much alcohol (a blood alcohol level that exceeds 0.19% - approximately 4 pints or 4 glasses of wine) resulting in a

claim. Wilful, self inflicted injury (except where it is to save human life), suicide, drug use or solvent abuse. “

Scheduled Airline Failure/End Supplier Failure cover?

Scheduled airline failure cover and hijack is included free of charge. Cover level varies depending on the policy.

Medical Conditions, Exclusions, Vaccinations?

There is standard cover provided for over 300 medical conditions and optional cover on over 2000 conditions which can now be underwritten online in most cases, without the need to make a phone call. Any pre-existing medical condition that has not been declared and accepted in writing by the insurer will not be covered.

You are not covered in the event of a failure to obtain any recommended vaccines, inoculations or medications prior to your trip departure.

Travelling while Pregnant?

“Our policies include emergency medical expenses cover for pregnancy and childbirth from week 0 to week 28 inclusive whilst you are away. From the start of week 29 to week 40 of the pregnancy, there is no cover for claims relating to normal pregnancy and normal childbirth or cancellation, however, medical expenses and cancellation cover will be provided if any of the following complications arise:

Toxaemia, Gestational diabetes, Gestational hypertension, Ectopic pregnancy, Post-partum haemorrhage, Pre-eclampsia, Molar pregnancy or hydatidiform mole, Retained placenta membrane, Placental abruption, Hyperemesis gravidarum, Placenta praevia, Stillbirth, Miscarriage, Emergency Caesarean, A termination needed for medical reasons, Premature birth more than 12 weeks (or 16 weeks if you know you are having more than one baby) before the expected delivery date.”

 Working while away?

The Insurer will provide cover for manual labour that is voluntary, for a registered charity and where you will not earn any money. In these situations, you will not be covered for work that involves installing, putting together, maintaining, repairing or using heavy electrical, mechanical or hydraulic machinery. You will not be covered when you are working more than two storeys above the ground, and cover for personal accident and personal liability is not included. If you injure yourself during voluntary work, the policy excess under Section 2 (Emergency Medical and other expenses) will be increased to £250.

Work, such as Bar Work, Fruit Picking and Administrative or Clerical Work is covered under activities, though some are * starred as excluding Personal Liability and Personal Accident.

We would recommend that anyone planning to work obtains written permission from their Insurance Provider that it is covered under their policy.

Possessions, Proof of Ownership?

Proof of ownership is required for items that you are claiming for.  Proof of ownership and/or purchase consists of receipts for the items claimed or if receipts cannot be provided alternative forms of proof, such as bank statements, guarantees, instruction manuals, insurance valuation certificates or photographs will suffice.

We strongly recommend that it would be sensible to keep receipts of any new clothes/property purchased for your holiday; and additionally, any valuation for items that are of value, but you don’t have an original receipt. If in doubt as to whether you have cover for a specific item, please contact the Insurance Provider for clarification prior to taking out insurance.

Cyber Attack, Terrorism

You are not covered in respect of any claim that happens as a result of war risks, civil commotion and terrorism ? cover for these events is only provided under Section 2 ? Emergency medical and other expenses, Section 3 ? Hospital benefit and Section 4 ? Personal accident (unless caused by nuclear, chemical or biological attack) ? Please see paragraph 1. in the ‘General exclusions - applicable to all sections of the policy’ in the policy wording for full details

Natural Disaster/Catastrophe

Not Covered under this policy as standard, but available as an optional extra.


This insurance is available to current United Kingdom, Channel Islands, European Union and BFPO residents who have been living in their country of residence for at least 6 months prior to the date of purchase, and registered with a doctor there.

How to Buy Travel Insurance from Citybond Travel Insurance

Click Here to get an online quotation from Citybond Travel Insurance

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