Anzplus Travel Insurance Review

Anzplus Travel Insurance Review

Reviewed by:

With worldwide pandemics an the increasing possibility , choosing the right Travel Insurance have never been more essential. The wrong choice now could have disastrous repercussions if you have to claim whilst abroad.

Comparing numerous policy terms and conditions can be daunting as well as time consuming. Our independent rating and review highlights the important points we think you should know about when choosing your next travel insurance policy.

Once you have read this review of Anzplus.com and compared polices using our unique search facility, you will have all the information you need to make an informed choice.

Who are Anzplus Travel Insurance

****AnzPlus no longer offer travel insurance. Their scheme has been migrated to GO2 Travel Insurance****

AnzPlus is the trading name of The Medical Screening Company Ltd. Anzplus describe themselves as one of the leading UK independent specialist travel insurers and they have been operating since 2003.

They cover single trips of up to twelve months to Australia and New Zealand being specifically designed to supplement reciprocal health agreements between the UK, Australia and New Zealnd. Annnual policies cover worldwide trips and policies are underwritten by MAPFRE Assistance. Single trips start from just £10.34 and Annual policies from £25.69.

How to Buy Travel Insurance from Anzplus.com

Click on the website link to go directly to the insurance providers website. Visit Anzplus.com's Website and Get a Quotation direct

How Anzplus Travel Insurance 's Policies have been ranked using our star rating formula?

Click on the white bars on the right side of the policy boxes below. Expand the content to view star ratings of all policies offered by Anzplus.com.

Single Trip Policy Ratings Click to Expand

We have reviewed 1 Single Trip Policies from Anzplus Travel Insurance. They are - single trip. We have rated these as follows:-

Rating for Single Trip Single trip:

Anzplus Single Trip Insurance Review

Backpacker Policy Ratings Click to Expand

found no policies available for this section.

Anzplus Backpacker Insurance Review

Annual Policy Ratings Click to Expand

We have reviewed 2 Annual Policies from Anzplus Travel Insurance. They are - standard - Basic. We have rated these as follows:-

Rating for Annual Standard:

Rating for Annual Basic:

Anzplus Annual Insurance Review

Longstay Policy Ratings Click to Expand

found no policies available for this section.

Anzplus Longstay Insurance Review
  • Five star policies cover all Primary (core) sections and all Secondary sections under a travel policy.
  • Cancellation cover is above the level of the market average
  • Other Core Sections of cover are either at or above the levels of the market average.
  • Secondary sections of cover are either at or above the levels of the market average.
  • Five star policies provide additional cover benefits over and above standard policies.
  • Five star policies include scheduled airline and/or end supplier failure as standard.
  • Five star policies include natural catastrophe cover, either as standard, or as an option.
  • Premiums are the most competitive in relation to the cover provided.
  • Have clear and consumer friendly, policy wording and explanations of cover.
  • The alcohol exclusion is more customer friendly than the market average.
  • The standard excess is below the level of the market average.
  • Four star policies cover all Primary (core) sections and all Secondary sections under a travel policy.
  • Four star policies have cancellation cover at or above the market average.
  • Four star policies may have a maximum of one core and one secondary section, or two secondary sections of cover lower than the market average or the excess may be above the market average.
  • Four star policies may provide additional cover benefits.
  • Four star policies may not automatically include cover for scheduled airline or end supplier failure.
  • Premiums are competitive in relation to the cover provided.
  • Have clear and consumer friendly policy wording and explanations of cover.
  • Three star policies cover all Primary (core) Sections, but may not offer baggage and money cover as standard.
  • Three star policies have some core covers lower than the market average, or up to one secondary sections of cover missing.
  • Three star policies may have some secondary covers lower than the market average.
  • Three star policies may not provide scheduled airline/end supplier failure cover, or only offer it as an option.
  • The Insurer, may not provide quotations across the full range of scenarios tested.
  • The standard excess may be higher than the market average.
  • Two star policies generally provide cover that is below the market average and/or have Primary (core) and Secondary sections of cover missing from their policies.
  • Two star policies may not offer baggage/money cover.
  • Premiums tend to be much lower than the market average due to the low levels of cover provided.
  • The Standard Excess is higher than the market average.
  • The Insurer may not provide quotation across the full range of scenarios tested
  • Policy wordings may not be as consumer friendly as other Insurers

Key Points you need to know about Anzplus.com's policy wording

1. What is the age/classification of a child on the policy?

A child is classified as any person under the age of 18.

2. What are the policy age limits?

The age limit on the single trip policy is 79 and 74 under the annual multi-trip policy (at the date of issue)

3. What are the policy Trip Duration limits?

The single trip policy can be taken out for up to 365 days (up to the age of 69) This is reduced to a maximum of 90 days for anyone aged 70 years or over.

Annual travel policies allow for an unlimited number of trips, provided each trip lasts no longer than 24 or 31 days depending on the policy you select.  

4. What are the options for Winter Sports cover?

Both policies allow you to include winter sports cover as an option. Single trips for the duration of the trip and annual policies for up to 21 days.

Unfortunately neither the policy or the website specifies what activities you are actually covered for.

If you have chosen the winter sports option, we strongly recommend contacting the Insurer direct for clarification. 

5. What is classed as a family and how many people can be quoted for?

An Anzplus policy can be taken out by a single person, a couple or a family consisting of two adults and up to 8 eligible children.

6. What are the policy rules on reciprocal health agreements (EHIC, Medicare)?

The ANZPlus policy does not provide cover for any medical care expenses which would otherwise be covered under the terms of the reciprocal health agreements unless authorised by Insurer.

You must at all times seek treatment at an appropriate medical facility which participates in the Medicare or EHIC scheme and/or other reciprocal health agreements. If you are in any doubt you should contact the Insurer for advice before starting treatment.

7. What is covered under Sports and Activities on the policy?

The policy covers just over 80 sporting and leisure activities as standard, including scuba diving down to a depth of ten metres (or 30 metres as long as PADI qualified to that depth), jet skiing and white water rafting up to category three rivers.

If you are going to be taking part in activities not listed in the policy, you should contact ANZPlus, to see if they can be included and at what terms.

8. What are the policy Alcohol Exclusion terms?

The policy excludes any claim caused by the influence of alcohol.

9. Does the policy cover Scheduled Airline Failure or Financial Failure?

Airline failure cover is available as an option

10. Does the policy cover Pre-Existing Medical Conditions and can I get a quote online?

Apart from a list of minor ailments, all pre existing medical conditions are excluded. You can still buy a policy, as long as you understand there is no cover for any loss you may suffer as a result of pre-existing medical conditions.

Read our guide to taking medication to Australia and New Zealand.

11. What are the policy rules on travelling when pregnant?

There is no cover for cancellation if you become pregnant after purchasing a policy and you are more than 32 weeks pregnant. Or you doctor advises that you are not fit to travel because you are suffering complications of pregnancy.

There is no cover for emergency medical expenses that arises from pregnancy, unless a qualified medical practitioner confirsm that the claim comes from complications of pregnancy. (A list of complications is provided in the policy).

12. Will I be covered if I want to do Manual Work or Bar Work or other work while I am on holiday?

Manual work or manual labour is specifically excluded under the policy.

13. What are the requirements, if I need to claim for lost, damaged or stolen baggage?

In the event of a claim for valuables and item(s) for which you are claiming more than £150, you are required to provide documentation proving ownership and value. If this is not provided the maximum liability for any claim is limited to £150.

14. What does the policy cover in the event of war, terrorism or cyber attack?

War is excluded under the policy. Cancellation cover excludes terrorist acts, unless government advice is changed not to travel to the area.

15. Does the policy cover natural disaster or catastrophe before and during my holiday?

Available as an option.

16. Do I have to be a UK resident to be covered under this policy?

To be eligible for a policy you must by resident in the United Kingdom and registered with a doctor.

Anzplus.com's Mystery Shopping Ratings

That's Insurance have spent some time mystery shopping on anz-plus-travel-insurance-review's website. The policy wording, website, customer service/buying process have been carefully reviewed and each section awarded a user friendly score, which you can see below.

Policy wording - Marks are awarded for Layout, Readability ,Terminology, Communication and Appropriate information.

Website - Marks are awarded for Layout/Navigation, Access to important information e.g. policy wordings, Clear Explanation/Comparison of policies, including limitations, Frequently asked questions.

Customer Service – Marks are awarded for the Buying process, Customer Service, Clear Quotations, Access to important information/Comparison of quotes.

The scores have been calculated as an overall percentage and shown on the three gauges. You can see how Anzplus compares to the industry average. The higher the percentage the better the company performs in each area.

Policy Wording

(layout, readability, terminology)

Awaiting user friendly score

Website

(layout, navigation, access to information)

Awaiting user friendly score

Customer Service

(clear quotes, buying process, customer service)

Awaiting user friendly score

Pro's and Con's for Anzplus Policies

We've highlighted Pro's and Cons for Anzplus, click on the white bars on the right side of the boxes below. Expand the content to view pros and cons of all policies offered by Anzplus.com.

  • Single trip policy can be taken out for up to 365 days
  • Pre existing medical conditions excluded under the policy
  • High £150 excess as standard

What Cover do Anzplus policies offer.

We've listed below cover levels for policies offered by offered by To scroll through all policies, click on the arrows on the left and right of policy name section.

Policy Name Insurance Provider

  • PolicyName & Policy Type

    single trip

    Single Trip

    standard

    Annual

    Basic

    Annual

Primary Cover toggle

  • Policy Excess
    Policy Excess

    150

    150

    150

  • Medical Expenses
    Medical Expenses Explanation
    Cover Type Icon

    5,000,000

    10,000,000

    10,000,000

  • Cancellation
    Cancellation Explanation
    Cover Type Icon

    2,000

    2,000

    1,000

  • Curtailment
    Curtailment Explanation
    Cover Type Icon

    0

    0

    0

  • Personal Accident
    Personal Accident Explanation
    Cover Type Icon

    20,000

    10,000

    0

  • Baggage
    Baggage Explanation
    Cover Type Icon

    1,000

    1,000

    750

  • Single Article Limit
    Single Article Limit Explanation
    Cover Type Icon

    500

    500

    500

  • Valuables Limit
    Valuables Limit Explanation
    Cover Type Icon

    500

    500

    500

  • Personal Money
    Personal Money Explanation
    Cover Type Icon

    500

    250

    200

  • Personal Liability
    Personal Liability Explanation
    Cover Type Icon

    1,000,000

    1,500,000

    1,000,000

  • Legal Expenses
    Legal Expenses Explanation
    Cover Type Icon

    50,000

    0

    0

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    0

    0

    0

  • Golf
    Golf Explanation
    Cover Type Icon

    0

    0

    0

  • Scheduled Airline Failure
    Scheduled Airline Failure Explanation
    Cover Type Icon

    0

    0

    0

  • Cash Limit
    Cash Limit Explanation
    Cover Type Icon

    0

    0

    0

Secondary Cover toggle

  • Personal Accident
    Personal Accident Explanation
    Cover Type Icon

    20,000

    10,000

    0

  • Personal Money
    Personal Money Explanation
    Cover Type Icon

    500

    250

    200

  • Hospital Benefit
    Hospital Benefit Explanation
    Cover Type Icon

    500

    500

    0

  • Emergency Dental Treatment
    Emergency Dental Treatment Explanation
    Cover Type Icon

    250

    250

    250

  • Burial or Cremation
    Burial or Cremation Explanation
    Cover Type Icon

    5,000

    5,000

    5,000

  • Baggage Delay
    Baggage Delay Explanation
    Cover Type Icon

    250

    100

    100

  • Delayed Departure
    Delayed Departure Explanation
    Cover Type Icon

    100

    200

    0

  • Missed Departure
    Missed Departure Explanation
    Cover Type Icon

    750

    500

    0

  • Kennel/Cattery
    Kennel/Cattery Explanation
    Cover Type Icon

    0

    0

    0

  • Hijack/Kidnap
    Hijack/Kidnap Explanation
    Cover Type Icon

    1,000

    0

    0

  • Financial Failure
    Financial Failure Explanation
    Cover Type Icon

    0

    0

    0

  • Natural Disaster
    Natural Disaster Explanation
    Cover Type Icon

    0

    0

    0

  • Withdrawal of Services
    Withdrawal of Services Explanation
    Cover Type Icon

    0

    0

    0

  • Concierge Cover
    Concierge Cover Explanation
    Cover Type Icon

    0

    0

    0

  • Gadget Cover
    Gadget Cover Explanation
    Cover Type Icon

    0

    0

    0

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    0

    0

    0

  • Wintersports
    Wintersports Explanation
    Cover Type Icon

    0

    0

    0

  • Business
    Business Explanation
    Cover Type Icon

    0

    0

    0

  • Cruise
    Cruise Explanation
    Cover Type Icon

    0

    0

    0

  • Car and Home Excess
    Car and Home Excess Explanation
    Cover Type Icon

    0

    0

    0

  • Search and Rescue
    Search and Rescue Explanation
    Cover Type Icon

    0

    0

    0

  • Mugging
    Mugging Explanation
    Cover Type Icon

    1,000

    0

    0

  • Scheduled Airline Failure
    Scheduled Airline Failure Explanation
    Cover Type Icon

    0

    0

    0

  • Cash Limit
    Cash Limit Explanation
    Cover Type Icon

    0

    0

    0

Optional Cover toggle

  • Kennel/Cattery
    Kennel/Cattery Explanation
    Cover Type Icon

    N

    N

    N

  • Financial Failure
    Financial Failure Explanation
    Cover Type Icon

    N

    N

    N

  • Natural Disaster
    Natural Disaster Explanation
    Cover Type Icon

    N

    N

    N

  • Concierge Cover
    Concierge Cover Explanation
    Cover Type Icon

    N

    N

    N

  • Gadget Cover
    Gadget Cover Explanation
    Cover Type Icon

    N

    N

    N

  • Travel Disruption
    Travel Disruption Explanation
    Cover Type Icon

    Y

    N

    N

  • Golf
    Golf Explanation
    Cover Type Icon

    N

    N

    N

  • Wintersports
    Wintersports Explanation
    Cover Type Icon

    Y

    Y

    Y

  • Business
    Business Explanation
    Cover Type Icon

    Y

    Y

    Y

  • Wedding
    Wedding Explanation
    Cover Type Icon

    N

    N

    N

  • Cruise
    Cruise Explanation
    Cover Type Icon

    Y

    Y

    Y

  • Car and Home Excess
    Car and Home Excess Explanation
    Cover Type Icon

    N

    N

    N

  • Search and Rescue
    Search and Rescue Explanation
    Cover Type Icon

    N

    N

    N

  • Mugging
    Mugging Explanation
    Cover Type Icon

    Y

    N

    N

Sample Quotes from Anzplus.com.

We are currently Awaiting Details of quotes for this provider.

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